Email support
Contact support@rucklyapp.com.
Include your iPhone model, iOS version, app version, and what you were doing when the issue happened.
Support
Support and contact
Need help with Ruckly, route tracking, challenge invites, or account questions? Send a note and include the details that make the issue easier to reproduce.
Useful details to send
- Whether the issue happened during a live ruck, route planning, or after saving.
- Whether location permission was enabled.
- The challenge invite link or route name, if relevant.